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Our services,

Coaching & Change Management

Guiding your teams toward successful adoption of Atlassian tools


The success of a project doesn't rely solely on technology. Even the best tools, if poorly understood or adopted, can become obstacles rather than enablers.

At Andemex, we put people at the center of our interventions by supporting your teams in the gradual and lasting adoption of Atlassian solutions.

Why is change management support essential?

Implementing or redesigning Jira, Confluence, or Jira Service Management involves:

  • A transformation of work methods
  • New collaboration processes
  • Changing habits in task and project management

Without support:

  • Teams feel lost with the new systems
  • Adoption rates remain low
  • Resistance to change multiplies
  • Projects are delayed or fail to deliver value



What we offer at Andemex


We provide tailor-made coaching, adapted to your company culture and your teams’ level of maturity:

  • Analysis of adoption barriers: identifying individual and collective resistance
  • Change awareness: participatory workshops, launch seminars, informative webinars
  • Personalized support plan: by department, role, or level of use
  • Operational coaching: on-the-ground support for key users, daily assistance post-deployment
  • Co-creation with users: involving teams in functional choices to boost engagement
  • Monitoring and adoption indicators: usage rates, satisfaction, return on investment



Our 5-Step Approach


1. Maturity Assessment and Usage Mapping

We provide a snapshot of current practices, habits, and resistance to change.

2. Change Planning

We design a change management strategy tailored to your teams, tools, and objectives.

3. Stakeholder Engagement

Workshops, user committees, ambassadors — we engage your teams from the start.

4. Coaching and Support

On-site or remote training, support for key users, and the creation of internal communication toolkits.

5. Monitoring and Adjustments

Ongoing tracking of adoption, progress reporting, and continuous plan refinement.

The Benefits of Andemex Support


  • Smooth and fast adoption of Atlassian tools
  • Significant reduction in change resistance
  • Better trained, more autonomous, and more engaged users
  • Progressive upskilling
  • Improved cross-team collaboration
  • Increased ROI from your software investments


Set your digital transformation up for success

At Andemex, we turn change into an opportunity, not a burden. Through a human-centered, structured, and progressive approach, we ease the adoption of your tools and maximize their operational impact.

Contact us to design a support plan tailored to your goals.